Supply Chain Management

Unlock the full potential of your organization’s supply chain with this  training in Supply Chain Management. Designed for modern businesses operating in a global environment, this eLearning course equips participants with the knowledge and tools to streamline operations, reduce costs, and improve customer satisfaction.

Participants will explore how supply chains operate end-to-end—spanning sourcing, production, delivery, and returns—and learn how to manage the flow of goods, information, and finance for optimal performance.

By the end of this course, learners will be able to:

• Define critical supply chain concepts, including procurement, upstream/downstream flows, inventory, order fulfillment, and returns management.

• Understand supply chain structure at strategic, tactical, and operational levels and how to balance them. 

• Recognize the five fundamental stages: Plan, Source, Make, Deliver, and Return. 

• Monitor key flows (product, information, financial) and use data and metrics to improve transparency and responsiveness.

• Apply best practices in inventory management—such as just-in-time, accurate record keeping, and avoiding the “bullwhip effect.

• Use tools and approaches for tracking, monitoring, and alert systems (e.g., dashboards, SKUs, RFID) to mitigate bottlenecks and respond proactively.

Who This Course is For:

This SCORM training is ideal for individuals and teams who are involved in:

• Supply chain operations

• Procurement and sourcing

• Logistics and fulfillment

• Inventory and warehouse management

• Process improvement and operational efficiency

Course Format & Key Features:

• Fully digital and track progress, assessments, completion status.

• Self-paced modules with case studies and review questions to reinforce learning.

• Interactive elements such as dashboards and simulations of real supply chain flows.

• Action-oriented wrap-up with lessons learned, lessons to apply, and guidance on translating course knowledge into practical improvements in your supply chain. 

Benefits to Your Organization:

• Reduced operational costs through more efficient supply chain practices.

• Improved customer satisfaction via better order fulfillment and responsiveness.

• Enhanced visibility and control over supply chain metrics and risk points.

• Better preparedness to adapt to supply chain disruptions.